Politics Returns

📜 Return policy NICOLS

On Nicols We look for maximum transparency and legal compliance. All returns are performed Following the legal notice of https://azwww.nicols.es/en/ and in accordance with current regulations (Royal Legislative Decree 1/2007).

1️⃣ Right of withdrawal (30 days)

If upon receiving your order you are not satisfied, you have 30 calendar from the date of receipt to exercise your relief.

• Refund: We will refund all payments made, including initial shipping costs.

• CONDITIONS FOR THE REINTEGRO:

• • The product must be Without using.

  • The White Security Precinct Nicols It must be intact.

  • The original packaging and the bowl should be returned.

• Responsibility for improper use: If the product presents unnecessary handling signals (damage, obvious use, etc.), the refund may be reduced proportionally.

• Nicols can Collect the product at your home and free, but the client must pay a shipping (Cost that will be deducted from the final refund).

• Alternatively, the client can send us the product on your own, assuming all expenses.

📬 How to request it:

• Send an email to contact @nicols.es.

• Returns or prepares the product for collection in: Danivi S.A. - Calle Serrano 86, 28006 Madrid.

📌 Important:

• The products Customized or engravings and the smart watches that have been activated or connected to a mobile Do not admit withdrawn.

• Nicols does not take tax charge, tariffs or other expenses Derived from the return from outside Spain.

2️⃣ Return Right (60 days for changes)

In addition to the legal rights of withdrawal, Nicols offers its clients a Additional Right Right for changes, with a period of 60 days from the reception of the order.

• Options of change:

  • Voucher without expiration For the full amount.

  • Other product greater value (Paying the difference).

  • Other product smaller (Nicols will emit a voucher for the difference).

• Conditions to accept the change:

  • The product must be Without using, with his Intact white seal.

  • It must be returned in your Original packing and bowl.

📬 How to request it:

• Contact contacto@nicols.es or marketing@nicols.es Indicating order number / invoice, name and the desired change option.

• The customer can choose:

  • Free collection at your home (Paying only the shipping insurance, which is discounted from the voucher or reimbursement).

  • Shipping on your own, assuming expenses and possible taxes.

Once the product is received and reviewed, Nicols:

• You will confirm by email the acceptance of change.

• Send the new product or the corresponding voucher.

• It will assume the shipping costs of the new product to the customer.

📌 Important:
Products are excluded Customized or engravings and the smart watches Activated or connected to a mobile.

✅ Summary of key points

• 📆 Withdrawal: 30 days to return and get refund.

• 📆 Return / Additional change: 60 days to change the product or receive a voucher.

• 📦 Conditions: Unused product, Precinct white nicols intact, Packing and original case.

• 🚚 Return:

• Free collection At home (customer pays for delivery, discounted of reimbursement).

• O The customer sends the product on your own.

• ❌ Exceptions: Not applicable to customized products or activated intelligent watches.

• 💰 Expenses and taxes: Nicols Does not cover tariffs, taxes or other expenses Derived from the return.

• 📩 Contact:  contacto@nicols.es - Tel. 915 776 663.

Returns policy Always in priority fulfillment of the legal notice of this website nicols.es Right of withdrawal and Return Right[/vc_column_text][vc_column_text]1. Right of withdrawal If when you receive your order it is not satisfied, the client has a period of thirty (30) days, from the date of reception, to exercise the right of withdrawal that the Royal Legislative Decree 1/2007, of November 16, by the That the refused text of the General Law for the Defense of Consumers and Users and other complementary laws is conferred on and proceed with the return of the product. Returns from the delivery address: In case of return, the company will reimburse any payment received by the client, including, if applicable, the delivery costs. However, the client will assume the direct costs of return of goods, understood as such the cost-shipping costs of them. Once the merchandise is received in our stores, and prior verification of the state of non-use of it, the return of the original packaging and a bowl, and the seal that carries the product is unbreen, will proceed to the reimbursement of its amount according to the modality of payment made by the client. The client will be responsible for the decrease in the value of the assets resulting from manipulation of the same than the one necessary to establish its nature, its characteristics or its functioning, so in this case, the client will perceive the value of the good in the reception conditions. To make your return, send us an e-mail using the design form model, through the following address: marketing@nicols.es or contacto@nicols.es or by calling 915 776 663. The items acquired by the Internet (https://azwww.nicols.es/en/) They can not be returned in our stores, they must be returned in the direction of our social reason, Danivi S.A, Nicols, Serrano, 86, 28006 Madrid It is excluded from the right of withdrawal, the products that at the request of the client have been recorded or customized and / or the watches connected with mobile terminal to which the initiation of the digital system and / or data entry has been made and / or connection to mobile terminal has been carried out. Confist form model (You must only fill out and send this form if you wish to give up the contract) to Danivi's care, S.A. Serrano Street 86 28006 Madrid Contacto@nicols.es We inform you / communicate (*) that I want to me from me / we desist of our (*) contract of sale of the next good / provision of the following service (*) - Ordering the received (*) - Name of the consumer and user or consumers and users - Domicile of the consumer and user or of consumers and users - consumer and user signs or consumers and users (only if the present form is presented in paper) - Date (*) Take what does not proceed. [/vc_column_text][vc_column_text]2. RIGHT RIGHT Offer the highest quality and the best guarantee is our commitment to our clients, for that reason the company expands its rights as a client with this Right of Return. The customer can use the right of return, which empowers the client to change the products purchased within 60 days from the date of receipt at their home. For this, the client must contact the company via email in the address contacto@nicols.es Indicating the number or invoice of purchase and name of the client, and the intention of change, that is, if the client prefers a voucher for the total amount, another product of greater price paying the difference, or a product of lower price where the difference is aboned by vice. These vouchers can be used for a future purchase in https://azwww.nicols.es/en/ And you will not have an expiration date. The change will be carried out preparing the customer said product not used with its precinct as it was sent, along with its original packaging, a bowl and sending it to the direction Calle Serrano 86 28006 Madrid to the attention. Web Logistics Department. Once the product is received by the company, and prior verification of the state of non-use of it, the return of the original packaging and a bowl, and the seal that carries the product is without breaking company will accept this change, sending a confirmation by e-mail to the customer and detailing The existence or not of the new product chosen if it is the case. As of this moment a new purchase process would begin, where the additional difference would be indicated to pay for the new chosen product, or it would be sent to you for the difference in your favor, if this last of less importance than the first, along with the new product selected. The transportation costs of this new purchase process, the new product from the company to the client, would be assumed by the company. The products that have been recorded on request and / or the connected clocks with a mobile terminal have been recorded and / or the on-the-counter system have been excluded from the client and / or the data entry of the digital system and / or data entry and / or connection to mobile terminal have been excluded.